Job Description

Salesforce is hiring a Business Intelligence (BI) Analyst to support enterprise analytics, reporting, and strategic business decision-making through data-driven insights.

The role focuses on collecting, analyzing, and visualizing business data to improve operational efficiency, customer experience, and overall business performance. The BI Analyst will work closely with leadership, product teams, finance, marketing, and operations departments to develop dashboards, reports, and performance metrics.

This role is highly valuable in organizations that rely on data analytics and business intelligence to guide company strategy.

Key Responsibilities

• Analyze large business datasets to identify trends and insights
• Create dashboards, KPIs, and automated reports
• Develop SQL queries for data extraction and reporting
• Support business decision-making through analytics
• Design data visualizations using BI tools
• Monitor operational and financial performance metrics
• Collaborate with business and technical teams
• Improve reporting efficiency and data accuracy
• Perform ad-hoc analysis for leadership teams
• Present insights and recommendations to stakeholders

Required Skills

• Business Intelligence & Data Analytics
• SQL and Database Management
• Data Visualization
• Statistical Analysis
• Reporting & Dashboard Development
• Communication & Problem-Solving Skills

Tools & Technologies

• Power BI
• Tableau
• SQL
• Microsoft Excel
• Python
• Salesforce Analytics
• Google Analytics
• Snowflake

Qualifications

• Bachelor’s degree in:
  • Business Analytics
  • Data Science
  • Computer Science
  • Information Systems
  • Statistics
• 2–5 years of experience in:
  • Business Intelligence
  • Data Analysis
  • Reporting
  • Analytics
• Preferred Certifications:
  • Microsoft Power BI Certification
  • Tableau Desktop Specialist
  • Google Data Analytics Certificate

Career Growth

Future career opportunities:

• Senior BI Analyst
• Analytics Consultant
• Data Scientist
• BI Manager
• Product Analytics Manager
• Director of Business Intelligence