Operations Data Analyst

Job Summary

We are seeking a detail-oriented Operations Data Analyst to analyze operational data, identify performance trends, and provide actionable insights that improve business efficiency, productivity, and decision-making. The ideal candidate will work closely with operations, finance, supply chain, and leadership teams to optimize processes through data-driven strategies.

Job Description

The Operations Data Analyst is responsible for collecting, analyzing, and interpreting operational data to support business objectives and continuous improvement initiatives. This role involves creating dashboards, monitoring key performance indicators (KPIs), identifying process inefficiencies, and recommending solutions that enhance operational performance across the organization.

Key Responsibilities

• Collect, clean, and analyze operational data from multiple business systems.
• Develop dashboards, reports, and visualizations to track operational performance.
• Monitor KPIs and identify trends, bottlenecks, and areas for improvement.
• Perform root cause analysis to resolve operational issues.
• Support process optimization and continuous improvement initiatives.
• Analyze workforce productivity, inventory, logistics, and supply chain metrics.
• Collaborate with cross-functional teams to define reporting requirements.
• Create forecasts and performance models to support business planning.
• Automate recurring reports and data processes.
• Ensure data accuracy, consistency, and integrity across systems.
• Present analytical findings and recommendations to management.
• Support strategic decision-making through data-driven insights.

Required Qualifications

• Bachelor’s degree in Data Analytics, Business Analytics, Statistics, Mathematics, Economics, Computer Science, or a related field.
• 2+ years of experience in data analysis, operations analytics, or business intelligence.
• Strong analytical and problem-solving abilities.
• Experience working with large datasets and reporting tools.
• Excellent communication and presentation skills.

Required Technical Skills

Data Analysis & Reporting

• Microsoft Excel (Advanced)
• SQL
• Data Visualization
• Dashboard Development
• KPI Reporting

Business Intelligence Tools

• Microsoft Power BI
• Tableau
• Looker

Programming & Analytics

• Python
• R (Preferred)
• Pandas
• NumPy

Database Technologies

• MySQL
• PostgreSQL
• SQL Server
• Oracle Database

Preferred Qualifications

• Experience in supply chain, logistics, manufacturing, healthcare, retail, or financial operations.
• Knowledge of forecasting and statistical analysis.
• Experience with ERP systems and business process improvement initiatives.
• Familiarity with automation and workflow optimization tools.

Key Performance Indicators (KPIs)

• Operational Efficiency
• Productivity Metrics
• Inventory Turnover
• Supply Chain Performance
• Service-Level Agreements (SLAs)
• Cost Reduction Initiatives
• Process Improvement Metrics
• Resource Utilization Rates

Preferred Certifications

• Google Data Analytics Professional Certificate
• Microsoft Power BI Data Analyst Associate
• Certified Business Analysis Professional (CBAP)
• Six Sigma Green Belt
• Tableau Certified Data Analyst

Industries Hiring Operations Data Analysts

• Supply Chain & Logistics
• Manufacturing
• Healthcare
• Retail & E-commerce
• Banking & Financial Services
• Technology
• Telecommunications
• Consulting